Refund & Cancellation Policy

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If you are not entirely satisfied with your purchase, we're here to help.

CANCELLATION POLICY:
Cancellation before Dispatch:
If the order or the item(s) that you want to cancel have not been shipped yet, you can call us on +91-9711912012 from Monday to Saturday between 10 a.m. and 6 p.m. In such cases, the order will be cancelled, and the money will be refunded to you within 7 business days after the cancellation request is duly processed by us.
Cancellation after Dispatch:
Cancellation will be entertained only upon receipt of defective or incorrect product and appropriate proof being shared with the customer care team.

What if I used discount vouchers during the time of payment and I had to cancel my order?
Discount vouchers are intended for one-time use only and shall be treated as such even if you cancel the order.

RETURNS

  • You have 3 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Your item must be in the original packaging with all labels intact.
  • Your item needs to have a receipt or proof of purchase

REFUNDS

  • Once we receive your package, after generalized inspection, we shall notify you of the receipt of the package in our warehouse.
  • Further, the item will be verified for any damage / returning conditions, / clauses, mentioned above in the return para, and we will notify you about the status of the of the item received in our warehouse.
  • If your return is approved, we will initiate a refund to your debit / credit card / bank (or the original method of payment).
  • You will receive the credit within 3 days of approval for return at Aryaavart Lifestyles Private Limited end. Based on your card issuer's policies, the returned amount will reflect in your account.

SHIPPING

ACTUAL PRODUCT IN GOOD CONDITION WHILE RECEIVING 
The user will be responsible for bearing all shipping costs incurred in Item returning procedure. Aryaavart Lifestyles Private Limited will not bear any cost incurred in returning such shipping.
ACTUAL PRODUCT IN BAD CONDITION WHILE RECEIVING
Aryaavart Lifestyles Private Limited will bear the cost of such shipping.
WRONG PRODUCT
Aryaavart Lifestyles Private Limited will bear the cost of such shipping.

CONTACT US
If you have any questions on how to return your item, Please contact us by email : osoaa.in@gmail.com